aoncash Privacy Policy
This page describes what we collect when you use aoncash and how we keep that data protected. We take your privacy seriously and want you to understand exactly what information flows through our platform, who can access it, and what control you have over it. Our policy is written in plain language so you are never left guessing about how we handle your account, payment methods, or gaming activity.
When you sign up for aoncash, we ask for basic identification details—your name, date of birth, email, and phone number. If you deposit funds, we collect payment information linked to your chosen method, whether that is DANA, e-wallet, mobile banking, local payment, online payment, or a bank transfer via e-wallet, mobile banking, local payment, or online payment. We also keep records of your gameplay and account activity so we can settle bets fairly, prevent fraud, and comply with the laws of the jurisdictions where we operate.
We store this data on secure servers and limit access to employees who need it to serve your account. Some of our data processors sit outside your jurisdiction, but all are bound by the same confidentiality standards we uphold. You have the right to request what data we hold, correct inaccurate information, and in some cases ask us to delete it—though we may retain certain records if required by law or to settle ongoing disputes.
What we collect and why
Our aoncash account setup requires identity verification to protect you and to comply with anti-money-laundering rules that apply in the regions where we offer our service. We ask for a government-issued ID, a recent utility bill or bank statement, and a photo of your face. Once verified, you unlock access to deposit and withdrawal features without re-verification for each transaction.
We collect gameplay data—which games you play, when, and how much you stake—so we can calculate payouts correctly and detect unusual activity that might signal a compromised account. This information also helps us understand which tournaments (Liga 1 matches, Piala AFF fixtures, or weekend slot tournaments) draw the most interest, but we never sell your game history to third parties or use it to build profiles for marketing without your consent.
We also track your login times and device information (browser type, approximate location via IP) to detect fraud and unauthorized access attempts. If you use aoncash on a mobile device, our app may store limited cache data to speed up loading, but this does not include your password or payment card details.
Cookies and tracking
When you visit aoncash, we place cookies on your browser to remember your login session, language preference, and whether you have seen certain notices. These cookies help us provide a smoother experience without forcing you to log in repeatedly. Some cookies measure how you navigate the site so we can improve the interface—for example, if players often abandon the deposit flow at a certain step, we know to simplify that step.
You can disable cookies in your browser settings, but doing so may make aoncash harder to use. We do not set cookies to track you across other websites or share tracking data with advertisers.
Your rights and our commitments
Under the data protection laws of most jurisdictions where we operate, you have the right to know what personal data we hold, request corrections to inaccurate data, and ask us to delete data we no longer need. To exercise these rights, contact our support team via the channels listed below. We will respond within 30 calendar days in most cases.
We commit to processing your data only for the purposes stated here—running aoncash, verifying your identity, processing payments, settling bets, and detecting fraud. We will not use your email to send unsolicited marketing material without your consent, and you can opt out of optional promotional emails at any time by clicking the unsubscribe link in each message.
If our data practices change, we will notify you at least 30 days in advance. If we are acquired by another company or merge with a competitor, we will ensure your data is handled under the same or stricter privacy terms, or we will ask your permission before any transfer occurs.
Data retention
We keep your account and transaction records for as long as your aoncash account is active, plus a minimum of five years after account closure. This retention window covers regulatory requirements in most jurisdictions and allows us to resolve disputes or investigate fraud claims. If a legal authority requests your data, we will comply with the request and notify you unless we are legally prohibited from doing so.
Contact aoncash
If you have questions about our privacy practices or want to exercise your data rights, email our compliance team. We monitor that inbox during business hours and will acknowledge your request within one working day. For urgent matters, you can reach our customer support line, which operates daily from early morning through late evening across most of Indonesia's time zones.